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R. Michael Ratcliffe

R. Michael Ratcliffe

Michael was a joyous force of nature. He did things with an impact that far exceeded his stature. He attacked life with a dedication, passion and ferocity that few could...

R. Michael Ratcliffe

Michael was a joyous force of nature. He did things with an impact that far exceeded his stature. He attacked life with a dedication, passion and ferocity that few could...

Staff turnover in cafes

Employee retention

Retraining staff incurs both financial and time costs. Each new staff member must be trained to work within the cafe - and even with prior experience, every cafe is different...

Employee retention

Retraining staff incurs both financial and time costs. Each new staff member must be trained to work within the cafe - and even with prior experience, every cafe is different...

Top Latte Artist Vancouver Poster

Top Latte Artist in Vancouver – 2018

September 25th, 2018 Here is the official scoreboard from the Top Latte Artist in Vancouver contest Live Finals event. Head over to the link in our bio to read the...

Top Latte Artist in Vancouver – 2018

September 25th, 2018 Here is the official scoreboard from the Top Latte Artist in Vancouver contest Live Finals event. Head over to the link in our bio to read the...

Barista Guild

Barista Guild

In the end, we opted out of forming a guild. Maybe that was the wrong choice for baristas in Canada, but at that time the obvious option was to pass...

Barista Guild

In the end, we opted out of forming a guild. Maybe that was the wrong choice for baristas in Canada, but at that time the obvious option was to pass...

First Coffee Experience with Grandpa

First Coffee Experiences and the Third Wave

None of us connoisseurs started off drinking single malt whiskeys or extra hoppy IPA’s. We all had to cut our poison with pepsi or seven up, orange juice until we...

First Coffee Experiences and the Third Wave

None of us connoisseurs started off drinking single malt whiskeys or extra hoppy IPA’s. We all had to cut our poison with pepsi or seven up, orange juice until we...

shop local high quality goods and service

Coffee Tides: The waves of Coffee defined

At the heart of third wave is a full-on frontal attack on the myths of coffee that previous waves built their business models on. Dismissed as a fad in the...

Coffee Tides: The waves of Coffee defined

At the heart of third wave is a full-on frontal attack on the myths of coffee that previous waves built their business models on. Dismissed as a fad in the...

Curated Classes

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