Roaster Hotline - Helpline

You've trained. Now you're in the field — and real questions come up. The Roaster Hotline connects you directly with a CBI instructor for a one-on-one call covering whatever you're dealing with: installation, equipment selection, maintenance, workflow, or operations. This service is available to CBI graduates.

Select a 1, 2, or 3-hour block and we'll confirm your booking with connection details. Calls are available by phone or video.

Our instructors bring over 35 years of hands-on experience across independent cafés, multi-location operations, grocery roasting programs, and international export.