Walking into any given cafe on any given day, you may encounter anything from a polite and professional well dressed barista, to a scruffily-dressed kid who neither smile’s nor seems to care how you would like your coffee...
That’s fantastic, because in Canada, 2/3rds of our population or about 24.5 million, drink coffee on a daily basis, making lots of opportunities for you to work as a barista.
But where to start? Is Barista Certification necessary? ...
Retraining staff incurs both financial and time costs. Each new staff member must be trained to work within the cafe - and even with prior experience, every cafe is different...