Frequently Asked Questions and Answers (FAQs)

Question: Do you accept international students?
Answer: Yes, with intermediate English listening and comprehension skills. We do offer a special ESL class to small groups of 6-8 students. To reserve your spot and for more details, please contact us.

Question: Can I skip classes?
Answer: This may put you in a disadvantaged position to other people in the class. For this reason, we recommend you take the Barista classes in order. Experienced Baristas can find themselves lagging behind novices whose Baristas careers are just a few hours old. Because a novice has taken Level 1 and 2 in order.

Question: Age limit?
Answer: Minimum age requirement is 14 unless accompanied by an adult.

Question: I don't see a class time that works for my schedule?
Answer: Contact us, we can assist you.

Question: Why is this a good investment of my time, effort and money?
Answer: You know the difference between a regular cup of coffee and a delicious coffee skillfully prepared by an expert Barista. The Institute will turn your good taste into your own business, occupation or simply a way to impress your friends at home. Don’t ever settle for a second rate cup of coffee again!

Question: Do I need a coffee background to take the classes?
Answer: No, however, the Barista Training Classes should be taken in order

Question: Do I have to take the Coffee Business and Barista Training classes all at once, over one weekend?
Answer: You can register for each class individually to suit your personal schedule. Different arrangements can be made. If you want assistance then please contact us with your special request.

Question: Parking?
Answer: Yes, Click here for Vancouver parking, Calgary parking and Toronto parking information. 

Question: Where are you located?
Answer: Yes, more information here

Question: Hotels nearby?
Answer: Yes, more information here

Question: What happens if I cancel?
Answer: See our Refund Policy for a full breakdown.

Question: Does the Institute review and endorse coffee related products?
Answer: We receive lots of requests on a weekly basis and prefer that you send the product to our campus for assessment. We will review your product but will not endorse it. If the product is exceptional then we may feel compelled to feature the product in our classes or blog about it. Send your product to: 3711 1st Ave, Burnaby, BC V5C 3V6. We don't promise anything, nor do we accept commissions for reviewing. And, please send us an email to confirm.

Question: Do you have a job board?
Answer: Yes, as an employer you can post your jobs on our facebook group job board page and I will like it and share it to our twitter and instagram accounts.

Question: Do you accept Visa Debit?
Answer: Yes, in the checkout select 'Paypal' and once you are directed to the paypal site you can select to pay with Visa Debit.

Question: How does Pay over time with Affirm Work?
Answer: Click here for detailed information.